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DWR Complaints
Complaint Details
Complaint
Complaint Number
126627
DWR Program Area
WPC
Date Received
4/13/2023
How Received
Phone
Concerning
Other
Concerning (Other)
Septage
Assigned Date
4/13/2023
Record Last Updated
17-APR-2023 08:55AM
Location based on SITE_ID
Site ID
5166
Site
Mountain City WWTP
Location
1022 Lumpkin Branch Rd.
City
Mountain City
Description
Treatment of municipal sewage
County
Johnson
EFO Name
Johnson City
Site Owner
Town of Mountain City
Investigation Results
Status
Referred to other Agency
Date Investigated
4/13/2023
Responsible Party
Town of Mountain City
Date Completed
4/14/2023
Referred To
Town of Mountain City
Date Referred
4/14/2023
Photos
Description and Writeup
Ms. Skye Eggers reported that the Mountain City WWTP will not accept her company's septic loads. Ms.Sandra Vance (SKV)-Division of Water Resources (DWR)-Johnson City Environmental Field Office (JCEFO) contacted Mr. Chris Atwood, Mountain City WWTP on 4-13-2023 and was informed that the WWTP has been experiencing interference with the treatment process since late March 2023. The total suspended solids (TSS) has increased from approximately 14-15 mg/L to 35 mg/L. An oil film was also observed on the flow through the WWTP after a septic load was accepted from the Eggers' company on 3-27-2023. Test kits have been ordered for the WWTP and will arrive next week. Ms. Eggers came by the JCEFO on 4-14-2023. She indicated the WWTP would only accept one load per week from her company. She was advised of the preceding information from Mr. Atwood. SKV advised her to ask if only domestic waste was in septic tanks before accepting it. Also, she was advised that any water from cleaning the inside of the pumper truck could not be placed in a creek or on the ground but would have to be taken to a WWTP. She inquired what the test kits consisted of and was advised to contact Mr. Atwood. Finally, she was informed to check with other WWTPs in nearby states on septage acceptance. Mr. Atwood was then contacted and advised that Ms. Eggers had been informed of the WWTP interference and to check for other sources of the interference. He indicated that the WWTP was slowly recovering.