Skip to Main Content

    Complaint

    132553
    DWS
    7/2/2024
    Email
    Low pressure/No Water
    7/2/2024
    11-JUL-2024 10:45AM

    Location based on SITE_ID

    Site ID
    99536
    Site
    Mason Water Dept
    Location
    12161 Main St
    City
    Mason
    Description
    -
    County
    Tipton
    EFO Name
    Memphis
    Site Owner
    -

    Investigation Results

    Referred to other Agency
    7/2/2024
    7/10/2024
    Alliance Water Resources
    7/2/2024

    Complaint Description and Writeup

    Complainant states that their water pressure is very low, around 20 psi, and has been for at least 6 months.

    NMB spoke with complainant on July 2 over the phone. Complainant lives on a hill and may be experiencing issues with booster pump taking pressure away from his road. NMB informed COIDC of this information after speaking with complainant. Shortly afterwards an Alliance employee came to check the meter.

    NMB spoke with complainant again on July 5, problem persists but complainant said that an Alliance employee has been working on it.

    NMB checked in with complainant again on July 10. Alliance is working on fixing a leak on Gainesville Road.