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    Complaint

    133357
    DWS
    8/26/2024
    Phone
    Low pressure/No Water
    8/26/2024
    20-SEP-2024 06:54AM

    Location based on SITE_ID

    Site ID
    99511
    Site
    Kingsport Water Department
    Location
    1213 Konnarock Rd
    City
    Kingsport
    Description
    DWP
    County
    Sullivan
    EFO Name
    Johnson City
    Site Owner
    -

    Investigation Results

    Issue Resolved
    8/26/2024
    8/26/2024

    Complaint Description and Writeup

    Complainant states that they have had very low pressure on Morgan Lane since late 8/26/24. Division personnel contacted system personnel with the Kingsport Water Department to discuss the issue on 8/26/24. System personnel stated that a leak had been reported on this road on 8/14/24 and assessed by system personnel with plans to address the issue. Late on the night of 8/26/24, before the planned work commenced, the leak increased in size and quantity resulting in low pressure in that part of the distribution system. System personnel were on-site at the time of contact by the Division to correct the issue.