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DWR Complaints
Complaint Details
Complaint
Complaint Number
130682
DWR Program Area
DWS
Date Received
2/14/2024
How Received
In Person
Concerning
Wells
Concerning (Other)
Treatment installation without a license
Assigned Date
Record Last Updated
08-MAR-2024 10:58AM
Location based on SITE_ID
Site ID
180001
Site
Aqua USA Water Systems
Location
664 CR-250
City
Athens
Description
Angela Couch well owner, stated Johnathan Criswell (Aqua US) installed a water treatment system at her residence.
County
McMinn
EFO Name
Chattanooga
Site Owner
Ronnie and Angela Couch
Investigation Results
Status
NOV
Date Investigated
2/14/2024
Responsible Party
Aqua US
Date Completed
3/8/2024
Referred To
Date Referred
Photos
Yes
Description and Writeup
Driller Tag D0129247
Jonathan Criswell (423)-836-8980
Installations/Service
and Scott Shaver (865)-661-7111
Operation/SalesWhole
Aqua USA Water Systems installed: Home Water Treatment:
*Sulfur Smell
*Hardness 50G
Clack AIO Iron/Sulfur/Oxidizer W/Bypass
Clack Water Softener W/Bypass
Clack Brine Tank
Initial Brine Tank Fill-Up
10” Big Blue Sediment Filter/Housing
Remove & Discard Existing Equipment
Professional Installation Included
3/8/2024 - Complaint closed because Division has an active application on file for Aqua US representative.