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DWR Complaints
Complaint Details
Complaint
Complaint Number
129112
DWR Program Area
DWS
Date Received
10/16/2023
How Received
Email
Concerning
Wells
Concerning (Other)
Failure to Submit Driller Reports
Assigned on
Record Last Updated
28-NOV-2023 02:25PM
Location based on SITE_ID
Site ID
178165
Site
Residence with a NOI for a well drilled by Hand Service Company.
Location
1925 Walnut Grove Rd
City
Belvidere
Description
Have to use this TN site because office of Hand Service Company is out of state, in Alabama. Generic site used for Water Well Driller and Installer license violations that have no single associated location. (e.g. NOI fees, late reports, etc.)
County
Franklin
EFO Name
Columbia
Site Owner
-
Investigation Results
Status
Issue Resolved
Date Investigated
10/16/2023
Responsible Party
Thomas B. Hand, Lic. #922 Hand Service Company
Completed on
11/28/2023
Referred To
Referred on
Photos
Complaint Description and Writeup
Complaint Description and Writeup
10/16/2023 - RAB - Driller was sent a Please Be Advised (PBA) letter for 70 late driller reports, due on June 19, 2023. Given an extension to July 10, 2023. As of October 16, 2023, 34 driller reports from the original PBA have not been submitted.
11/17/2023 - RAB - CRM Meeting held 11/6/2023. Driller has list of NOIs that are still pending with late driller reports, and as per the Letter of Agreement (LOA), will submit the remaining late driller reports by 12/4/2023.
11/28/2023 - RAB - All late/missing driller reports submitted prior to 12/4/2023 deadline. Some older wells had tags that were lost or fallen off well before driller report was submitted, so a newer driller tag was used on the well and driller report.