Complaint Details

Complaint Number

34691

DWR Program Area

WPC

Date Received

12/12/2014

How Received

Concerning

Other

Concerning (Other)

orange/reddish deposits around faucets and inside toilet, buildup on door of front load washer

Assigned Date

12/2/2014

Record Last Updated

12-DEC-2014 10:17AM

Site ID: 99450
Site: Marshall Co BPU
Location: 624 West Commerce
City: Lewisburg
Description: -
County: Marshall
EFO Name: Columbia
Site Owner: Marshall County Board of Public Utilities

Status

No Problem Found

Date Investigated

12/5/2014

Responsible Party

Date Completed

12/8/2014

Referred To

Date Referred

Photos

Site investigation on December 5th at his residence at 2600 Round Hill Road, Lewisburg. Mr. Jarrett is a customer of the Marshall County Board of Public Utilities. Tony Bolton, Assistant Superintendent for the utility, accompanied me during the visit. Several plumbing fixtures and appliances were inspected. The front load washer was observed first. The substance pointed out at the bottom of the door and around the hinges appeared to be rust, based on the bubbling of the finish and degradation of the metal. The substance scraped from the bottom of the commode appears to be lime scale deposition caused by moderately hard water.
Water from the kitchen sink measured free chlorine residuals of 1.5 – 1.95 mg/L. A sample was collected and analyzed at the Lewisburg Water Plant with the following results:
pH = 7.39
total alkalinity = 131 mg/L
Hardness = 130 mg/L
Iron = no detection
Orthophosphate = 0.36 mg/L
Measured parameters indicate that the water is compliant with the Safe Drinking Water Standards.

Complaint

Location based on SITE_ID

Investigation Results

Description and Writeup