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    Complaint

    127885
    DWS
    7/19/2023
    Phone
    Wells
    Unlicensed Well Water Pump & Treatment System Installation
    7/19/2023
    18-SEP-2023 12:39PM

    Location based on SITE_ID

    Site ID
    176810
    Site
    Reliable Plumbing & Heating Co. - Business Address
    Location
    3776 N Highland Ave
    City
    Jackson
    Description
    -
    County
    Madison
    EFO Name
    Jackson
    Site Owner
    -

    Investigation Results

    Advisement Letter
    7/31/2023
    Reliable Plumbing & Heating Co
    9/18/2023

    Complaint Description and Writeup

    7/19/2023 - RWRo - RWR received report from a complainant that "Reliable Plumbing" was witnessed performing a pump installation and possible a treatment system installation on a private well.
    7/24/2023 - RWRo - RWR drafted and mailed certified advisement letter to Reliable Plumbing.
    8/4/2023 - RWR - letter has not been delivered to date.
    8/7/2023 - RWR - Letter received, closing complaint
    8/17/2023 - RWR - Letter returned to Central Office - RWR reopening complaint, will search for an alternative address.
    9/18/2023 - no alternative address found - TN Verify does not show a plumbing firm with "Reliable". If this company does exist, it does not appear as though they have a Plumbers license either.
    9/18/2023 - closing case again - the violators web page is no longer working.
    9/18/2023 - RWR recent letter to same address without certification.