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    Complaint

    128478
    DWS
    8/25/2023
    Phone
    Wells
    28-NOV-2023 07:37AM

    Location based on SITE_ID

    Site ID
    177455
    Site
    Residential Well/Spring
    Location
    1780 Olive Hill Rd, Olive Hill TN
    City
    Olive HIll
    Description
    -
    County
    Hardin
    EFO Name
    Jackson
    Site Owner
    -

    Investigation Results

    Issue Resolved
    8/29/2023
    11/28/2023

    Complaint Description and Writeup

    WNL - Rudy Collins informed WNL on 8/25/2023 about a sick child possibly due to the water coming from a residential well at 1780 Olive Hill Rd, Olive Hill Tn.

    WNL - Spoke to the wife on 8/28/2023 to set up a site visit for 8/29/2023. Spoke to the husband on 8/29/2023 before the site visit. Child was drinking bottled water. Doctor thought sickness could have been due to coming in contact with the residential water. Owner tested the residential water and it tested positive for total coliform. Owner informed WNL that the installer was Jerry Hurt, Hurt Construction. Will Little and Libby Williams, JEFO Inspectors, conducted a site visit on 8/29/2023. Left reading information on coliform and how to properly disinfect along with our water well rules and regulations. Photos uploaded.

    WNL - Sent text on 8/30/2023 to the husband asking for a phone call when possible. Owners both have day jobs. Waiting on call back.

    WNL - 8/31/2023 - Spoke with the Onwer. Recommended drilling a well. Waiting on the depth and water level of the well/spring box.

    WNL - 10/4/2023 - PBA letters to owner and installer mailed
    WNL - 10/16/2023 - PBA letter delivered to the owner. PBA letter to the installer is being returned. Installer has moved and did not leave a forwarded address. Will try to find new address and resend.