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    Complaint

    130682
    DWS
    2/14/2024
    In Person
    Wells
    Treatment installation without a license
    08-MAR-2024 10:58AM

    Location based on SITE_ID

    Site ID
    180001
    Site
    Aqua USA Water Systems
    Location
    664 CR-250
    City
    Athens
    Description
    Angela Couch well owner, stated Johnathan Criswell (Aqua US) installed a water treatment system at her residence.
    County
    McMinn
    EFO Name
    Chattanooga
    Site Owner
    Ronnie and Angela Couch

    Investigation Results

    NOV
    2/14/2024
    Aqua US
    3/8/2024
    Yes

    Complaint Description and Writeup

    Driller Tag D0129247

    Jonathan Criswell (423)-836-8980
    Installations/Service
    and Scott Shaver (865)-661-7111
    Operation/SalesWhole

    Aqua USA Water Systems installed: Home Water Treatment:
    *Sulfur Smell
    *Hardness 50G
    Clack AIO Iron/Sulfur/Oxidizer W/Bypass
    Clack Water Softener W/Bypass
    Clack Brine Tank
    Initial Brine Tank Fill-Up
    10” Big Blue Sediment Filter/Housing
    Remove & Discard Existing Equipment
    Professional Installation Included

    3/8/2024 - Complaint closed because Division has an active application on file for Aqua US representative.