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    Complaint

    131818
    DWS
    5/2/2024
    Phone
    Wells
    Well producing sediment / clay
    18-JUL-2024 01:06PM

    Location based on SITE_ID

    Site ID
    181231
    Site
    Residential Well Pump Problems
    Location
    100 Adventure Cv
    City
    Saltillo
    Description
    Residential Well Pump
    County
    Hardin
    EFO Name
    Jackson
    Site Owner
    -

    Investigation Results

    Issue Resolved
    5/2/2024
    Lic 1128 - Foxx
    7/18/2024

    Complaint Description and Writeup

    5/10/2024 - WNL - Ashby Barnes had a phone conversation with Michelle Beck concerning the residential well located at 100 Adventure Cv Saltillo, Tn on 5/2/2024. Right now, Ms. Beck is upset that they’ve been having trouble with the pump for a while, and it has now stopped working, and that Mr. Foxx told her he’d be out to check on the pump but has not been out there yet. Apparently he’s sent employees out to try and fix the problem but he himself has not been out there. According to Ms. Beck, Mr. Foxx’s employees told her that they think Foxx used the wrong sand around the screen and now the pump is clogged.

    5/10/2024 - WNL - WNL received a phone call from Shawn Foxx on 5/9/2024. Mr. Foxx has drilled a new well at this location. He was currently pumping it off. He plans to hook everything up this Saturday, 5/11/2024. Ms. Beck is currently happy according to Shawn Foxx.