Complaint Details

Complaint Number

38558

DWR Program Area

WPC

Date Received

2/11/2016

How Received

Phone

Concerning

Low pressure/No Water

Concerning (Other)

Low water pressure

Assigned on

2/11/2016

Record Last Updated

18-JUL-2019 08:41AM

Site ID: 1731
Site: Nolensville/College Grove Utility District
Location: Nolensville College Grove Utility District
City: Nolensville
Description: East side Nolensville Rd from Industrial Dr. to Burkett Place Dr. South side Kidd Rd. from Nolensville Rd. to Baronswood Dr.
County: Williamson
EFO Name: Nashville
Site Owner: Nolensville/College Grove Utility District

Status

Referred to other Agency

Date Investigated

2/11/2016

Responsible Party

Nolensville-college Grove U.D.

Completed on

2/11/2016

Referred To

Nolensville-College Grove UD

Referred on

2/11/2016

Photos

Complaint Description and Writeup

11-Feb-16 received complaint that there is a low pressure at Hyde Rd ( #6620 & #6637).
11-Feb-16 referred the complaint to the Nolensville-college Grove U.D.
NCGUD put chart report At 6637 Hyde Rd on 2/15/16 @ 9:00 AM
and taken off on 2/16//16 @ 10 AM.
NCGUD put chart repot at 6620 Hyde Rd on 2/16/16 @10:00AM and taken off on 2/17/16 @ 10:00 Am.
22-Feb-16 NCGUD sent pressure charts to Division that are show water pressure held around 60 psi for 24 hours at 6637 Hyde Rd and 40 psi at 6620 Hyde Rd.
22-Feb-16 NCGUD found no issues with low pressure at Hyde road area
17-Feb-16 NCGUD talk to Sue Ann Davis and she is ok now and they recommend a booster pump for higher pressure.
Note: Name of the tank: Hyde Rd 250,000 GL 48 feet tall
Average water level during the last several months:1/2 to 3/4 of the tank.
Tank water level during time that was pressure chart in place at two location was under 3/4 of the tank
Location of pressure checking was at the meter on two location.

Complaint

Location based on SITE_ID

Investigation Results

Complaint Description and Writeup