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    Complaint

    130153
    DWS
    1/12/2024
    Email
    Wells
    Unlicensed Well Maintenance
    26-FEB-2024 01:50PM

    Location based on SITE_ID

    Site ID
    179414
    Site
    Unlicensed Well Maintenance
    Location
    50 Trenton Hwy
    City
    Milan
    Description
    -
    County
    Gibson
    EFO Name
    Jackson
    Site Owner
    -

    Investigation Results

    NOV
    1/16/2024
    Jacob Pierson Plumbing, Humboldt, TN
    2/26/2024

    Complaint Description and Writeup

    Sondra Melton emailed Will Little Friday, 1/12/2024, concerning unlicensed well maintenance performed by Jacob Pierson Plumbing out of Humboldt, TN. According to Sondra's email - complainee broke the cap and underground discharge on the well and allowed mud to run in the casing. He also left the well owners without water for approximately a week. Complainee also left the well without a pressure switch as it was short cycling and the complainee didn’t know how to fix it. Complainee did not have wire nuts to secure the wire, so they used electrical tape and just twisted them together.


    WNL - 1/16/2024 - Spoke to well owner by phone. The complainee trenched and laid a new water line between the well and pressure tank. Pressure tank is located at the dwelling. Complainee removed the pressure switch from the system and left the cap off the well casing. This caused mud to enter into the casing which was then pumped into the home fixtures. The residence was out of water for approximately one week. The Complainee informed the well owners to turn the breaker on and off when water was needed for the time.

    WNL - 1/16/2024 - Upon investigation, Ashby Barnes found a post showing a pump installation. Photos uploaded.

    WNL - 1/22/2024 - NOV Mailed
    RWR - 2/3/2024 - Jacob Pierson NOV - Delivery Attempted, awaiting pick up at post office.
    RWR - 2/13/2024 - Jacob Pierson NOV - No update on tracking
    RWR - 2/26/2024 - NOV unclaimed, being returned to sender
    WNL - 2/26/2024 - Uncertified Letter Sent by Mail from JEFO.