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Home
DWR Complaints
Complaint Details
Complaint
Complaint Number
134071
DWR Program Area
DWS
Date Received
10/17/2024
How Received
Phone
Concerning
Leaks
Concerning (Other)
Assigned on
10/17/2024
Record Last Updated
31-OCT-2024 05:04PM
Location based on SITE_ID
Site ID
99536
Site
Mason Water Dept
Location
12161 Main St
City
Mason
Description
-
County
Tipton
EFO Name
Memphis
Site Owner
-
Investigation Results
Status
Issue Resolved
Date Investigated
10/18/2024
Responsible Party
Completed on
10/18/2024
Referred To
S&L Environmental Inc.
Referred on
10/18/2024
Photos
Complaint Description and Writeup
Complaint Description and Writeup
Mrs Rose has had a leak in front of her house for over 3 years. She has 8 documented complaints with the city and county.
Mrs.Rose said that the leak has been determined to be the city's responsibility and has not been fixed. Mrs. Green stated that this has created many issues at her home. She called and complained to the central Office, who told her to call TDEC and file a complaint.
Operator said the leak was fixed as of October 30. Complainant stated on Oct 31 that there was still standing water at the area of the leak, but it may just be from the rain.