Complaint Details

Complaint Number

35623

DWR Program Area

WPC

Date Received

4/6/2015

How Received

Phone

Concerning

Water quality / Health effects

Concerning (Other)

Water discoloration

Assigned Date

4/6/2015

Record Last Updated

09-APR-2015 10:10AM

Site ID: 99536
Site: Mason Water Dept
Location: 12161 Main St
City: Mason
Description: -
County: Tipton
EFO Name: Memphis
Site Owner: -

Status

No Problem Found

Date Investigated

4/6/2015

Responsible Party

Town of Mason Water Treatment Plant

Date Completed

4/8/2015

Referred To

Date Referred

Photos

4-6-15: received phone call from Mr. Drumwright that drinking water in Mason, TN is yellow in color and his dog has become sick from drinking it. However, complainant was using phone of recently dismissed water plant operator to call in the complaint.

4/6/15: LEH visited WTP and met with Mr. Chip Pantel (newly hired operator), reviewed records, inspected clear well and tap water at City Hall. Plant operations and records appeared to be appropriate. Water was clear from tap and in clear well. Additionally, citizens present (2) at City Hall were asked about water quality/clarity/odor and they stated there were no issues with regard to these factors. However, one woman indicated she didn't think the water tasted as good as before.

4/8/15: LEH left voice mail with complainant informing him of results of 4/6/15 site visit and offering further assistance if problem persists.

Complaint

Location based on SITE_ID

Investigation Results

Description and Writeup