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DWR Complaints
Complaint Details
Complaint
Complaint Number
132848
DWR Program Area
DWS
Date Received
7/22/2024
How Received
Email
Concerning
Wells
Concerning (Other)
Unlicensed Pump Repair
Assigned Date
7/22/2024
Record Last Updated
02-AUG-2024 12:54PM
Location based on SITE_ID
Site ID
182392
Site
Choice One Plumbing - Unlicensed Pump Installation
Location
250 Likely Ln
City
Townsend
Description
-
County
Blount
EFO Name
Knoxville
Site Owner
-
Investigation Results
Status
Awaiting Response
Date Investigated
7/22/2024
Responsible Party
Choice One Plumbing
Date Completed
Referred To
Date Referred
Photos
Description and Writeup
7/22/2024 - Customer called reporting an unlicensed water well pump installer. Customer states that installer has been partially paid; however, the company, Choice One Plumbing, has been unsuccessful in pulling the existing pump from the well. The Division has no license holder dba Choice One Plumbing. Division has emailed customer for supporting documentation to determine if an NOV can be issued. Began Drafting NOV.
7/26/2024 - received documentation from complainant
7/29/2024 - Investigated License numbers listed on web page - From TN Verify: the LLP number is expired, the TN Master Plumber License number does not show up in TN verify database. NOV drafted
8/1/2024 - NOV mailed to Choice One Plumbing.