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DWR Complaints
Complaint Details
Complaint
Complaint Number
42948
DWR Program Area
WPC
Date Received
4/3/2017
How Received
Phone
Concerning
Sewage Bypass / Overflow
Concerning (Other)
Assigned on
4/3/2017
Record Last Updated
04-APR-2017 08:48AM
Location based on SITE_ID
Site ID
5110
Site
Elizabethton STP
Location
217 Sycamore Shoals Drive
City
Elizabethton
Description
treatment of municipal sewage
County
Carter
EFO Name
Johnson City
Site Owner
City of Elizabethton
Investigation Results
Status
Issue Resolved
Date Investigated
4/3/2017
Responsible Party
City of Elizabethton
Completed on
4/3/2017
Referred To
Referred on
Photos
Complaint Description and Writeup
Complaint Description and Writeup
Mr. Ed Mullins, City of Elizabethton reported a 4-3-17 overflow at the Powder Branch Pump Station manhole. The crew was called out at 2:20 PM and stopped the overflow by 2:40 PM. A written report will be submitted to the Johnson City EFO. The report received on 4-4-17 indicated the following, "On 4/3/17, at approximately 2:20 PM, our maintenance crew was called out to a report of a manhole overflowing near our Powder Branch pump station. The crew arrived shortly thereafter to discover the manhole adjacent to the pump station overflowing. The crew said they did not know how long it had been overflowing. They estimated approximately 40 GPM. The pump station controls were immediately put in manual mode and the overflow stopped at approximately 2:40 PM. On further investigation the crew discovered that grease and debris had built up and become entangled around the level transducer control lines and caused the transducer to float up with the rising well level and not telling the pump controls to turn on the pumps. Once this debris inside the well was cleaned up, the pump station began working normally. Our crew reported that the area around the manhole was cleaned up of debris."