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    Complaint

    35623
    WPC
    4/6/2015
    Phone
    Water quality / Health effects
    Water discoloration
    4/6/2015
    09-APR-2015 10:10AM

    Location based on SITE_ID

    Site ID
    99536
    Site
    Mason Water Dept
    Location
    12161 Main St
    City
    Mason
    Description
    -
    County
    Tipton
    EFO Name
    Memphis
    Site Owner
    -

    Investigation Results

    No Problem Found
    4/6/2015
    Town of Mason Water Treatment Plant
    4/8/2015

    Complaint Description and Writeup

    4-6-15: received phone call from Mr. Drumwright that drinking water in Mason, TN is yellow in color and his dog has become sick from drinking it. However, complainant was using phone of recently dismissed water plant operator to call in the complaint.

    4/6/15: LEH visited WTP and met with Mr. Chip Pantel (newly hired operator), reviewed records, inspected clear well and tap water at City Hall. Plant operations and records appeared to be appropriate. Water was clear from tap and in clear well. Additionally, citizens present (2) at City Hall were asked about water quality/clarity/odor and they stated there were no issues with regard to these factors. However, one woman indicated she didn't think the water tasted as good as before.

    4/8/15: LEH left voice mail with complainant informing him of results of 4/6/15 site visit and offering further assistance if problem persists.
    If you have any questions or comments, call us at (615) 532-0287 or email the TDEC Help Desk at BG-Help_Desk@tn.gov.