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DWR Complaints
Complaint Details
Complaint
Complaint Number
132932
DWR Program Area
DWS
Date Received
7/25/2024
How Received
Phone
Concerning
Wells
Concerning (Other)
Unlicensed Well Pump & Tank Work
Assigned on
Record Last Updated
12-DEC-2024 12:49PM
Location based on SITE_ID
Site ID
182344
Site
Unlicensed Well Pump & Tank Work
Location
360 Ashlyn Ln
City
Clifton
Description
-
County
Hardin
EFO Name
Jackson
Site Owner
-
Investigation Results
Status
NOV
Date Investigated
7/26/2024
Responsible Party
Walker Plumbing and Home Maintenance
Completed on
8/15/2024
Referred To
Referred on
Photos
Complaint Description and Writeup
Complaint Description and Writeup
Complainant states that Walker Plumbing and Home Maintenance performed well work to their well. Mr. Walker started working on the well April 3rd, 2024 - new pump and pressure tank. The well never performed. Mr. Walker repeatedly worked on the pressure tank three times. It is believed that the pump was not hung low enough. Mr. Walker states that he installed two new pumps. Mr. Walker dropped the pumped in the well the last try to fix the issue and never came back to the residence or answered the complainant's calls.
7/31/2024 - WNL - Emailed NOV to well owner on 7/30/2024. NOV mailed to Mr. Walker on 7/31/2024.