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Home
DWR Complaints
Complaint Details
Complaint
Complaint Number
130153
DWR Program Area
DWS
Date Received
1/12/2024
How Received
Email
Concerning
Wells
Concerning (Other)
Unlicensed Well Maintenance
Assigned Date
Record Last Updated
26-FEB-2024 01:50PM
Location based on SITE_ID
Site ID
179414
Site
Unlicensed Well Maintenance
Location
50 Trenton Hwy
City
Milan
Description
-
County
Gibson
EFO Name
Jackson
Site Owner
-
Investigation Results
Status
NOV
Date Investigated
1/16/2024
Responsible Party
Jacob Pierson Plumbing, Humboldt, TN
Date Completed
2/26/2024
Referred To
Date Referred
Photos
Description and Writeup
Sondra Melton emailed Will Little Friday, 1/12/2024, concerning unlicensed well maintenance performed by Jacob Pierson Plumbing out of Humboldt, TN. According to Sondra's email - complainee broke the cap and underground discharge on the well and allowed mud to run in the casing. He also left the well owners without water for approximately a week. Complainee also left the well without a pressure switch as it was short cycling and the complainee didn’t know how to fix it. Complainee did not have wire nuts to secure the wire, so they used electrical tape and just twisted them together.
WNL - 1/16/2024 - Spoke to well owner by phone. The complainee trenched and laid a new water line between the well and pressure tank. Pressure tank is located at the dwelling. Complainee removed the pressure switch from the system and left the cap off the well casing. This caused mud to enter into the casing which was then pumped into the home fixtures. The residence was out of water for approximately one week. The Complainee informed the well owners to turn the breaker on and off when water was needed for the time.
WNL - 1/16/2024 - Upon investigation, Ashby Barnes found a post showing a pump installation. Photos uploaded.
WNL - 1/22/2024 - NOV Mailed
RWR - 2/3/2024 - Jacob Pierson NOV - Delivery Attempted, awaiting pick up at post office.
RWR - 2/13/2024 - Jacob Pierson NOV - No update on tracking
RWR - 2/26/2024 - NOV unclaimed, being returned to sender
WNL - 2/26/2024 - Uncertified Letter Sent by Mail from JEFO.