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    Complaint

    44192
    WPC
    7/17/2017
    Voice Mail
    Other
    Odor
    7/17/2017
    18-JUL-2019 01:36PM

    Location based on SITE_ID

    Site ID
    5059
    Site
    Portland STP
    Location
    124 Morningside Drive
    City
    Portland
    Description
    WWTP Expansion includes: installation of (1) Headworks Structure, (1) SBR Basin, (1) Tertiary Disk Filter, (1) Chlorine Contact Basin, (1) Pump Station, EQ Basin modifications, aeration grid and blowers, grading, pavement, and accessory items.
    County
    Sumner
    EFO Name
    Nashville
    Site Owner
    City of Portland, Tennessee

    Investigation Results

    Referred to other Agency
    7/17/2017
    Portland STP
    7/19/2017
    Portland Sewer Dept.
    7/19/2017

    Complaint Description and Writeup

    Received voicemail concerning complaint of strong sewer odor in neighborhood. Called Mr. Lane to discuss concerns. He said that the whole neighborhood always has strong odor of sewage and the smell is so strong that it prevents him from going outside. He also stated that his neighbor's sewer line is tied directly into his line instead of feeding into the sewer main line. Mr. Lane stated he has not seen any overflows or evidence of such. I told him that I will contact Portland's Sewer District to inform them of the issue. I did let him know that without evidence of a water quality violation or impact to waters of the state, there is unfortunately not very much DWR can do to compel the utility district to act. LKS 7/17/17 ***

    Spoke with Superintendent of Portland's Water and Sewer Depart. Thomas McCormick. Informed him of nature of complaint. Complainant has filed numerous complaints with the city. Mr. McCormick stated that he will speak with maintenance personnel to increase feed rate of odor suppressant chemical in that neighborhood to help decrease odor issue. LKS 7/19/17 ***

    Contacted Mr. Lane to relay information provided by McCormick. LKS 7/19/17 ***