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DWR Complaints
Complaint Details
Complaint
Complaint Number
46204
DWR Program Area
WPC
Date Received
1/26/2018
How Received
Phone
Concerning
Sewage Bypass / Overflow
Concerning (Other)
Assigned on
1/26/2018
Record Last Updated
15-FEB-2018 09:18AM
Location based on SITE_ID
Site ID
5166
Site
Mountain City WWTP
Location
1022 Lumpkin Branch Rd.
City
Mountain City
Description
Treatment of municipal sewage
County
Johnson
EFO Name
Johnson City
Site Owner
Town of Mountain City
Investigation Results
Status
Issue Resolved
Date Investigated
1/26/2018
Responsible Party
Town of Mountain CIty
Completed on
1/26/2018
Referred To
Referred on
Photos
Complaint Description and Writeup
Complaint Description and Writeup
Mr. Chris Hook, Town of Mountain City reported a 1-26-18 overflow at 1949 Crossroads Dr., Mountain City (cleanout). A written report will be submitted to the Johnson City EFO. The report received on 2-9-18 indicated the overflow went from 12:00-5:30 PM with an estimated volume of 2 gallons. The report indicated, "This is a service line overflow. When the crew got on site there was only a little waste water seeping from the clean out. The customer had called when they first noticed it. They cleaned the line and returned flow to the main. There was no debris on the ground due to the early detection." The report further indicated the cause was due to an obstruction in the service line and cleanup was, "Burnt lime and straw."