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Home
DWR Complaints
Complaint Details
Complaint
Complaint Number
133903
DWR Program Area
WPC
Date Received
10/2/2024
How Received
Email
Concerning
Sewage Bypass / Overflow
Concerning (Other)
Assigned on
10/4/2024
Record Last Updated
11-OCT-2024 11:02AM
Location based on SITE_ID
Site ID
4919
Site
Clarksville Gas and Water dba Clarksville Wastewater Treatment Plant
Location
15 Quarry Road
City
Clarksville
Description
-
County
Montgomery
EFO Name
Nashville
Site Owner
City of Clarksville
Investigation Results
Status
Investigation Ongoing
Date Investigated
10/4/2024
Responsible Party
Completed on
Referred To
Referred on
Photos
Complaint Description and Writeup
Complaint Description and Writeup
Complainant States: [On] 8/30/24 storm water drain in apartments courtyard [300 Greenwood Ave., Clarksville TN] not draining after rainstorm, over next 3 days sewage backflowed into courtyard incl. human waste, toilet paper, tampons. Gas & Water Dept determined issue is on property, plumber cleared blockage and advised that storm water drain is connected to sewage drain.
On Octtober 4th DGP contacted City of Clarksville's Wastewater Division Manager to assess the property regarding the ongoing issues described by the complainant. The Division Manager investigated the property after being notified on 4-OCT-24; no ongoing issues were observed. The City has records visiting the site on September 1, 2024 regarding the property’s storm sewer system. Mr. Shelton spoke with several residents and none had alleged to witness any sanitary concerns on the property. The City will be conducting a dye trace to confirm if the sanitary shares with the property’s storm sewer system and provide the Division with their findings. The property's storm sewer and sanitary sewer should be separated according to the Division Manager. This complaint will be updated as the investigation proceeds.