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Home
DWR Complaints
Complaint Details
Complaint
Complaint Number
44192
DWR Program Area
WPC
Date Received
7/17/2017
How Received
Voice Mail
Concerning
Other
Concerning (Other)
Odor
Assigned on
7/17/2017
Record Last Updated
18-JUL-2019 01:36PM
Location based on SITE_ID
Site ID
5059
Site
Portland STP
Location
124 Morningside Drive
City
Portland
Description
WWTP Expansion includes: installation of (1) Headworks Structure, (1) SBR Basin, (1) Tertiary Disk Filter, (1) Chlorine Contact Basin, (1) Pump Station, EQ Basin modifications, aeration grid and blowers, grading, pavement, and accessory items.
County
Sumner
EFO Name
Nashville
Site Owner
City of Portland, Tennessee
Investigation Results
Status
Referred to other Agency
Date Investigated
7/17/2017
Responsible Party
Portland STP
Completed on
7/19/2017
Referred To
Portland Sewer Dept.
Referred on
7/19/2017
Photos
Complaint Description and Writeup
Complaint Description and Writeup
Received voicemail concerning complaint of strong sewer odor in neighborhood. Called Mr. Lane to discuss concerns. He said that the whole neighborhood always has strong odor of sewage and the smell is so strong that it prevents him from going outside. He also stated that his neighbor's sewer line is tied directly into his line instead of feeding into the sewer main line. Mr. Lane stated he has not seen any overflows or evidence of such. I told him that I will contact Portland's Sewer District to inform them of the issue. I did let him know that without evidence of a water quality violation or impact to waters of the state, there is unfortunately not very much DWR can do to compel the utility district to act. LKS 7/17/17 ***
Spoke with Superintendent of Portland's Water and Sewer Depart. Thomas McCormick. Informed him of nature of complaint. Complainant has filed numerous complaints with the city. Mr. McCormick stated that he will speak with maintenance personnel to increase feed rate of odor suppressant chemical in that neighborhood to help decrease odor issue. LKS 7/19/17 ***
Contacted Mr. Lane to relay information provided by McCormick. LKS 7/19/17 ***