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DWR Complaints
Complaint Details
Complaint
Complaint Number
131818
DWR Program Area
DWS
Date Received
5/2/2024
How Received
Phone
Concerning
Wells
Concerning (Other)
Well producing sediment / clay
Assigned on
Record Last Updated
18-JUL-2024 01:06PM
Location based on SITE_ID
Site ID
181231
Site
Residential Well Pump Problems
Location
100 Adventure Cv
City
Saltillo
Description
Residential Well Pump
County
Hardin
EFO Name
Jackson
Site Owner
-
Investigation Results
Status
Issue Resolved
Date Investigated
5/2/2024
Responsible Party
Lic 1128 - Foxx
Completed on
7/18/2024
Referred To
Referred on
Photos
Complaint Description and Writeup
Complaint Description and Writeup
5/10/2024 - WNL - Ashby Barnes had a phone conversation with Michelle Beck concerning the residential well located at 100 Adventure Cv Saltillo, Tn on 5/2/2024. Right now, Ms. Beck is upset that they’ve been having trouble with the pump for a while, and it has now stopped working, and that Mr. Foxx told her he’d be out to check on the pump but has not been out there yet. Apparently he’s sent employees out to try and fix the problem but he himself has not been out there. According to Ms. Beck, Mr. Foxx’s employees told her that they think Foxx used the wrong sand around the screen and now the pump is clogged.
5/10/2024 - WNL - WNL received a phone call from Shawn Foxx on 5/9/2024. Mr. Foxx has drilled a new well at this location. He was currently pumping it off. He plans to hook everything up this Saturday, 5/11/2024. Ms. Beck is currently happy according to Shawn Foxx.