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    Complaint

    33862
    WPC
    8/18/2014
    Email
    Water quality / Health effects
    8/18/2014
    28-AUG-2014 11:22AM

    Location based on SITE_ID

    Site ID
    37319
    Site
    La Vergne Water System
    Location
    700 BON AQUA DR
    City
    La Vergne
    Description
    Water treatment plant. General repository for all PWSID info
    County
    Rutherford
    EFO Name
    Nashville
    Site Owner
    -

    Investigation Results

    Referred to other Agency
    8/18/2014
    8/18/2014
    Thomas Champange
    8/18/2014

    Complaint Description and Writeup

    Email received from complainant which said in pertinant part..."I am emailing you concerning my water quality in LaVergne. I have been a resident of LaVergne since 1999 and a homeowner since 2004. Each year, my water quality gets worse. The water issues that I am experiencing (beyond a higher than average bill each month without leaks) are:

    1) Dry and irritated skin and hair
    2) Yellowish and brown rings in the toilet every-other-day
    3) Bill that's no less than $43 a month (I live alone & wash clothes only once a week.)
    4) Not really drinkable without filtering
    5) Clothing is hard/dry without the use of softner in the wash

    Needless to say, if I am paying so much money each month and barely using the water, I expect to at least have quality when I do use the water."

    MPM contacted the LaVergne water department, Mr. Thomas Champange, to refer the complaint to him and give the pertinent information. LaVergne followed up and sampled the water at the complainants house. All water tested in normal ranges for drinking water.