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    Complaint

    132848
    DWS
    7/22/2024
    Email
    Wells
    Unlicensed Pump Repair
    7/22/2024
    05-SEP-2024 03:03PM

    Location based on SITE_ID

    Site ID
    182392
    Site
    Choice One Plumbing - Unlicensed Pump Installation
    Location
    250 Likely Ln
    City
    Townsend
    Description
    -
    County
    Blount
    EFO Name
    Knoxville
    Site Owner
    -

    Investigation Results

    NOV
    7/22/2024
    Choice One Plumbing
    9/5/2024

    Complaint Description and Writeup

    7/22/2024 - Customer called reporting an unlicensed water well pump installer. Customer states that installer has been partially paid; however, the company, Choice One Plumbing, has been unsuccessful in pulling the existing pump from the well. The Division has no license holder dba Choice One Plumbing. Division has emailed customer for supporting documentation to determine if an NOV can be issued. Began Drafting NOV.
    7/26/2024 - received documentation from complainant
    7/29/2024 - Investigated License numbers listed on web page - From TN Verify: the LLP number is expired, the TN Master Plumber License number does not show up in TN verify database. NOV drafted
    8/1/2024 - NOV mailed to Choice One Plumbing.
    9/5/2024 - hard copy letter still not delivered - RWR sent NOV in email body and attached to the email. received delivery receipt for email