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DWR Complaints
Complaint Details
Complaint
Complaint Number
129677
DWR Program Area
WPC
Date Received
11/30/2023
How Received
Email
Concerning
Other
Concerning (Other)
strong sewage odor
Assigned Date
11/30/2023
Record Last Updated
15-DEC-2023 11:07AM
Location based on SITE_ID
Site ID
4913
Site
Nashville Central STP
Location
1600 Second Avenue North
City
Nashville
Description
Treatment of municipal sewage and minimization of combined sewer overflow
County
Davidson
EFO Name
Nashville
Site Owner
Metropolitan Government - Metro Water Services
Investigation Results
Status
Issue Resolved
Date Investigated
11/30/2023
Responsible Party
Date Completed
12/8/2023
Referred To
Date Referred
Photos
Description and Writeup
To whom it may concern,
My name is XXXXXX and I live at XXXXXXXXXXX., Nolensville, TN 37135.
For the past few weeks, I have been smelling a strong odor in my backyard, front of the house, and in my garage. I have had this pump station on the back of my property since I moved here in 2013. Over the last few months, I had noticed there was a truck at the station often and a piece of equipment had been added along with some hoses. After receiving a few calls from my neighbors, (one was a neighbor that lives another street over from me), I went out and looked at the pump station. I saw that the diamond plated door was cracked open with a hose going into it and the lock was zip tied to the door handle. I called the number for Metro WS on Sunday Nov. 19th and let them know about the issue. I reached out again the next day because the smell was prevalent that afternoon. I asked if they could resolve this issue. After coming home that evening I noticed that there was a huge urinal cake fastened to the pipe and someone had welded a hole in the door to feed the hose through. It was at that point that I decided to reach out to a few people that deal with environmental science at a university and was told that this seemed to be a violation of the Clean Water Act and potentially the Clean Air Act. I would like to request that someone come out to inspect and determine if there is a violation of any laws.
I will be sending a few more emails with pictures of before and after shots of the pump station along with a short video that I took.
If someone could reach out to me regarding this situation and help, get this situation resolved. If this is not something that is dealt with from your office, I would appreciate any help with who I need to speak with moving forward.
30-NOV-23: MPM contacted Metro Water Services to inform them of the nature and location of the complaint. Metro informed the Division an odor control device was recently installed and left a voicemail to the homeowner regarding the nature of the complaint. Metro installed an odor block near the air vent of the lift station as an additional countermeasure to the odor.
4-DEC-23: DGP contacted the homeowner for a follow-up on the current conditions of the lift station via voicemail.