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Home
DWR Complaints
Complaint Details
Complaint
Complaint Number
132618
DWR Program Area
WPC
Date Received
7/8/2024
How Received
Phone
Concerning
Sewage Bypass / Overflow
Concerning (Other)
Assigned on
7/8/2024
Record Last Updated
06-AUG-2024 07:24AM
Location based on SITE_ID
Site ID
4913
Site
Nashville Central STP
Location
1600 Second Avenue North
City
Nashville
Description
Treatment of municipal sewage and minimization of combined sewer overflow
County
Davidson
EFO Name
Nashville
Site Owner
Metropolitan Government - Metro Water Services
Investigation Results
Status
Referred to other Agency
Date Investigated
7/8/2024
Responsible Party
Completed on
7/30/2024
Referred To
Matt Lott
Referred on
7/8/2024
Photos
Complaint Description and Writeup
Complaint Description and Writeup
Complainant states that address states that their neighbor’s (the short term rental apartments located at 3230 Clarksville Pike, Nashville, TN 37218) sewage runs across their parking lot located at 3228 Clarksville Pike, Nashville, TN 37218 because they are down slope of an issue with their neighbor’s sewer line. Metro codes has been out in the past and required the other business owner to do some form of repair to the system, but it did not fix the problem. With the influx of rentals during the Fourth of July week, they said that there is sewage running across their lot again and they are concerned because it is obviously a public health issue and an odor nuisance. There is untreated waste on the ground and getting picked up by the stormwater sump which terminates on the ground nearby. The owner stated he has had issues with Metro codes coming out in a timely manner and has now reached out to TDEC to see what can be done.
CLW called Matt Lott with Metro Sewer and left a voicemail, he responded via email requesting details. When sent the information he copied a crew to visit the site.
Crew responded and sent photos of issue area. Informed neighbor they must repair the system.
Called complainant and the repairs have not yet been made as of 7/16/2024
Emailed Metro to confirm issue had been remedied 7/30/2024
Metro televised lines and determined it is on the neighbor's private side and was handed to Metro Codes 8/1/2024