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DWR Complaints
Complaint Details
Complaint
Complaint Number
133585
DWR Program Area
DWS
Date Received
9/9/2024
How Received
Phone
Concerning
Taste and odor
Concerning (Other)
Assigned on
9/9/2024
Record Last Updated
10-SEP-2024 10:43AM
Location based on SITE_ID
Site ID
99514
Site
Knox-Chapman Utility District
Location
East 1905 John Sevier Highway
City
Knoxville
Description
-
County
Knox
EFO Name
Knoxville
Site Owner
-
Investigation Results
Status
Issue Resolved
Date Investigated
9/9/2024
Responsible Party
Completed on
9/10/2024
Referred To
Referred on
Photos
Complaint Description and Writeup
Complaint Description and Writeup
Taste and odor complaint at residence. KCUD WTP source water has been impacted by Geosmin and MIB for approximately the past two weeks. System personnel have flushed and sampled prior at the residence, and this is a request for follow-up by utility and current status. Utility flushed area again in afternoon and problems in general area seem to be improving. Will follow-up as needed.