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DWR Complaints
Complaint Details
Complaint
Complaint Number
130101
DWR Program Area
WPC
Date Received
1/11/2024
How Received
Phone
Concerning
Sewage Bypass / Overflow
Concerning (Other)
Assigned on
1/11/2024
Record Last Updated
11-JAN-2024 09:42AM
Location based on SITE_ID
Site ID
5005
Site
Rogersville STP
Location
620 Flora Lane
City
Rogersville
Description
Treatment of municipal sewage
County
Hawkins
EFO Name
Johnson City
Site Owner
Town of Rogersville
Investigation Results
Status
Issue Resolved
Date Investigated
1/11/2024
Responsible Party
Completed on
1/11/2024
Referred To
Referred on
Photos
Complaint Description and Writeup
Complaint Description and Writeup
Sewage overflow from 114 Lena Dr pump station following heavy rain.
Per Doug Snap (Collections Operator) pump had mechanical failure and was noted at approximately 8am 1/11/24. Crew on site and has overflow contained and working to repair pump.
Informed complainant of the issue and to call if any further issues are noted. Due to this being an equipment failure and Rogersville following all protocol associated with overflow/bypass, this event will be addressed during next CEI or as a NOV including multiple events. -WP