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    Complaint

    134252
    DWS
    10/31/2024
    Phone
    Discoloration/Appearance/Particulates
    10/31/2024
    31-OCT-2024 02:49PM

    Location

    Cookeville
    Alexandria
    Alexandria
    Alexandria

    Investigation Results

    Investigation Ongoing
    10/31/2024

    Complaint Description and Writeup

    Voicemail left on office mail box about questions of Alexandria water. Customer is Josh Condant 615-480-2963. Email sent to me from Shelby Pinkston.

    Complainant states that the water comes out of his faucets brown from both hot and cold. He has drained his water heater. He has had discolored water for a few months now and states that his neighbors are having the same issue.